SMS Terms & Conditions
Last updated: July 16, 2026
These SMS Terms apply to text messages sent by or on behalf of NW Softwash LLC (“NW Softwash,” “we,” “us,” or “our”).
1. Program and Message Types
When you opt in, NW Softwash may send automated text messages to the mobile number you provide. Service messages may include acknowledgment of your quote request, estimate and scheduling communications, appointment reminders, job updates, and customer-care replies. We send marketing or promotional text messages only if you separately opt in to marketing texts.
2. How You Consent
You consent by checking the applicable unchecked box and submitting the form. Your consent applies only to NW Softwash and to the message category you selected. Consent to receive marketing texts is not a condition of purchasing any goods or services. You represent that you are the subscriber or customary user of the mobile number provided and that you are authorized to consent to messages at that number.
3. Frequency and Charges
Message frequency varies based on your request, communications, and service activity. If you separately enroll in marketing texts, recurring marketing-message frequency also varies. Message and data rates may apply.
4. Opt Out and Help
Reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to stop automated text messages. You may also ask us to stop by calling 360-583-4428, emailing service@nwsoftwash.com, or using any other reasonable method that clearly communicates your request. We may send one non-promotional message confirming your request.
A general opt-out request will stop all consent-based automated text categories unless you clearly ask to stop only a particular category. Reply HELP for help, call 360-583-4428, or email service@nwsoftwash.com. We honor opt-out requests promptly.
5. Delivery
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to your wireless carrier and network availability.
6. Privacy and Sharing
We do not sell or share your mobile number or text-message opt-in or consent data with third parties or affiliates for their independent marketing or promotional purposes. We may disclose this information to service providers that act on our behalf solely to operate, support, and deliver the messaging program, including Housecall Pro, Zapier, and telecommunications providers, and as required by law.
Other uses of contact information, including advertising measurement, are described in our Privacy Policy. We do not disclose SMS opt-in or consent status for advertising-measurement purposes.
7. Changes and Contact
We may modify or discontinue the program or these terms. A change will not expand the categories of automated text messages you agreed to receive without any additional consent required by law. Changes will be posted here with an updated date.
NW Softwash LLC
5305 NE 121st Ave #801, Vancouver, WA 98682
Email: service@nwsoftwash.com
Phone: 360-583-4428